Contact Us
Questions, feedback or a bug to report? Send us a message and we'll get back to you as soon as possible.
contact@camera-test.com
General questions & feedback
Support
support@camera-test.com
Bug reports & technical help
Response time
1–3 business days
We read every message
How Can We Help?
Here are a few things we can assist you with when it comes to our free webcam test and camera test tools.
Camera Not Detected
Get troubleshooting tips if your webcam isn't showing up during the camera test.
Wrong Resolution or FPS
Find out why your webcam test shows different numbers and how to fix it.
Browser Permission Issues
Learn how to allow camera access in Chrome, Firefox, Safari, and Edge.
Feature Suggestions
Have an idea to improve our webcam test? We'd love to hear it.
Send a Message
Fill in the form and your default email client will open with the message ready to send.
Frequently Asked Questions
Quick answers before you reach out — your question might already be covered.
Do you store my webcam footage?+
No. All camera tests run entirely in your browser. No video, images, or data are ever uploaded to our servers.
Why does my webcam test show a lower resolution?+
Browsers negotiate the stream based on your camera driver and lighting. Try a different browser or close other apps using the camera.
Can I use this webcam test on my phone?+
Yes. The camera test works on Android and iOS browsers, though Safari on iOS may hide some advanced settings.
How quickly do you reply to messages?+
We usually respond within 1–3 business days. For urgent technical issues, use the support email for faster routing.
Is the webcam test completely free?+
Yes. The camera test and all diagnostic tools on camera-test.com are free to use with no registration required.
Can I suggest a new feature?+
Absolutely. We welcome suggestions for new diagnostics, visualizations, or browser support. Use the form above.